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SOLUTION INQUIRY
CAREER INQUIRY
MEDIA INQUIRY
ASSOCIATE INQUIRY
There are no opportunities in my area. How can I learn about future openings at Acosta Group companies?
We constantly add new opportunities across North America at acosta.group/careers.
Follow Acosta Group on LinkedIn for the latest news or keep up with each of our agencies: Acosta / ActionLink / CORE / Crossmark / Dee Set / Mosaic / Premium / Product Connections / Reach
How do I apply for a job at an Acosta Group agency?
You can explore all current job openings at acosta.group/careers. Enter your postal code to narrow down opportunities near you. Use the keyword search and filters to narrow the jobs based on your interests or desired schedule. When you find a job you are interested in, click the “Apply Now” button to start the application process.
Do I have to apply with a resume?
A resume or CV is not required to apply but is encouraged. You can apply quickly using information from your Indeed, LinkedIn or Facebook profiles. Still, you will need to provide your job history and will be able to upload documents during the application process if desired.
How does a current Acosta Group employee refer me for a role?
If you know someone who works at an Acosta Group agency and would like to be referred for a current job opening, have them go to https://acosta.jobs/referrals and fill out our Associate Referral Form. If you are a match, a member of our talent acquisition team will contact you.
Can I apply for multiple jobs?
Yes, you can apply for more than one role at once, though we recommend narrowing your choices down to a few jobs that truly match your skills, experience, and interests.
Does Acosta Group offer work permit sponsorship in Canada or the United States?
No, we do not offer work permit sponsorship in Canada or the United States. Candidates must have legal residency or the appropriate work authorization to apply.
Can I apply for jobs in Canada or the United States if I am not currently residing in the country?
No, candidates must reside in the country where the job is located and be eligible to work in the country where the job is located before entering the hiring process.
For jobs in Canada, candidates must reside and be eligible to work in Canada.
For jobs in the United States, candidates must reside and be eligible to work in the United States.
How do I make a request for reasonable accommodation to fill out the application?
As an equal-opportunity employer, Acosta Group is committed to a diverse workforce and a barrier-free application process. Acosta Group agencies will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or video interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact EmployeeServices@acosta.com.
For more information, visit our Accessibility Policy.
Do Acosta Group agencies hire individuals with a felony record?
Yes, we are committed to second chance hiring. We encourage individuals with a felony record to apply for roles they are qualified for, as we consider all candidates on a case-by-case basis.
Is a background check required?
Specific roles or locations may require a background check as a condition of employment. We’ll notify you when the job offer is made whether the position requires a background check. For more information, please ask the Acosta Group recruiter you’re working with.
Is a drug test required as part of my application?
Specific roles or locations may require a mandatory drug screen as a condition of employment. We’ll notify you when the job offer is made whether the position requires a drug screen. For more information, please ask the Acosta Group recruiter you’re working with.
How should I prepare for my phone screening or video interview?
Our talent acquisition team wants to learn more about you, and match you with a role you’ll be successful in. In preparation for your interview, read the job description carefully and research the Acosta Group agency. Take a moment to reflect on how your previous work experience relates to the position, and be prepared to showcase how your skills are a good fit for the role.
What happens after I apply for a job? How do I check the status of my application?
A recruiter will review your application within 5 business days. We’ll let you know when a decision has been made.
What if I need to cancel or reschedule my interview?
If you need to reschedule or cancel an interview, please contact the recruiter or hiring manager at least 24 hours in advance via email or phone to reschedule.
I had a scheduled virtual interview, but the link didn’t work, or no one showed up.
Always check that the recruiter has provided a link for your virtual interview when arranging a date and time. If no one joined the meeting at the time of your interview, please contact the recruiter to reschedule or discuss next steps.
What benefits are available for part-time employees?
Benefits vary based on location and job function. Please contact your recruiter for more information.
How can I stay updated on what’s happening at Acosta Group?
Follow Acosta Group on LinkedIn, Facebook or Instagram for the latest news and happenings.
Keep up with each of our agencies at:
Acosta: LinkedIn / Facebook / Instagram
ActionLink: LinkedIn / Facebook
CORE Foodservice: LinkedIn / Facebook / Instagram
Crossmark: LinkedIn / Facebook / Instagram
Mosaic: LinkedIn / Facebook / Instagram
Premium: LinkedIn / Facebook / Instagram
Product Connections: LinkedIn / Facebook / Instagram
Reach: LinkedIn
How do I refer someone for a job at Acosta Group?
Submit any referrals at Acosta Group’s referral form. The referral bonus is $250 for full-time positions and $100 for part-time positions. You will receive a bonus if your candidate is hired and successfully works for 30 days. There is no limit to the number of referral bonuses an associate may earn. We will add your referral bonus to your bi-weekly wages.
Associate referrals are entirely voluntary but highly encouraged as we grow our team!
I’m interested in advancing to another position within Acosta Group. Where do I apply?
We recommend current associates monitor job openings at acosta.group/careers.
If you find an opportunity that interests you, discuss it with your manager. You will need their approval to move into a new role.
I need support completing my new hire onboarding.
Please get in touch with your manager with any questions or concerns regarding your onboarding.
How do I reset my password for Outlook, 360, or any other programs? My provided login doesn’t work.
Please contact AskIT at AskIT@acosta.com or (877) 453-9831.
I need help reaching my manager.
U.S. Associates: Email askhr@acosta.com or call 1-877-992-7547.
Canadian Associates: Email can-humanresources@mosaic.com.
Where can I access my payroll statements and tax documents?
Former Acosta associates can access their W-2 and pay statements by logging into ADP Employee Self-Service (ESS). You may email askhr@acosta.com for assistance verifying your employment dates or to request a termination letter.
U.S. Associates: You can access your W-2 and pay statements by logging into ADP Employee Self Service (ESS). On MyAcosta, locate the tile for ‘Employee Self-Service’ on the right side, which will take you to the ESS login. Within ESS, go to the ‘Pay & Taxes’ tab and select ‘Annual Statement’. Click on the link for the desired year to view/print your W-2.
Canadian Associates: You can access your W-2 and pay statements by logging into ADP Employee Self Service (ESS). Click here for more detailed step-by-step directions or visit MyAcosta / Departments / HR Canada.
I have a question about my paycheck.
Please submit a payroll discrepancy form if you have questions or concerns about your paycheck.
To access the form, please visit the AskHR self-service portal. Once on the AskHR portal homepage, type ‘Payroll Discrepancy’ in the search box at the top.
I’m having issues with my expense card or have questions about an expense report.
Contact the Accounts Payable team at accountspayable@acosta.com or (877) 939-7367.
Where can I find more information regarding benefits or support services?
U.S. associates: To access information regarding benefits or more information on the Employee Assistance Program (EAP) through New Directions, log in to CONNECT. If you have insurance questions, please email acostabenefits@benefitfocus.com or call 833.995.2263. Apply for Leave of Absence/FMLA by calling 888.288.1495 or visit matrixabsence.com.
Canadian associates: For benefits or details on the ICAS International Employee Assistance Program (EAP), visit the HR Canada site on MyAcosta.
I need to change my insurance coverage.
U.S. associates: You may only change insurance coverage once yearly (during the Open Enrollment period), unless you have experienced a qualifying life event. If you have any questions regarding your coverage, please contact a Benefits Enrollment Counselor at (855) 981-1212.
Canadian associates: You may only change insurance coverage during the Open Enrollment period in October, unless you have experienced a qualifying life event. If you have any questions regarding your coverage, please contact a Benefits Enrollment Counselor at (855) 981-1212.
I need to change my 401K deductions.
All U.S. associates currently enrolled in Acosta Group’s 401k plan may contact Fidelity at 1-800-835-5095 to make changes to deductions. You may also visit Fidelity’s NetBenefits site to log in to your account and make changes at any time.
If you are not currently enrolled in Acosta Group’s 401k plan but would like to begin contributing, contact Fidelity at 1-800-835-5095.
